All personal information & data provided by you to us upon confirmation of our services is confidential

Equestrian Support Services (EQSS) will not be held liable for any delays or losses due to a change of airline route, policy or flight changes

This quotation may change without prior notice

Equestrian Support Services will do everything possible to ensure the safety of your pet(s) and provide quality service, however we will not be held liable should any accident, harm, loss of pet(s), mortality or death occur whilst under our care

EQSS reserves the right to seek veterinary attention and medical services if necessary, at the owner’s expense

EQSS holds no further responsibility once the pet(s), their documents and belongings are delivered to the airlines, or any third parties and left intheir possession

EQSS aims to treat our clients and staff with courtesy and respect at all times. EQSS reserves the right to terminate its services at any point in time when the client is deemed unreasonable, difficultor uncooperative

In view of the above stated, the undersigned hereby releases and waives all rights to claim against EQSS and its staff, members, consultants or agents, from any and all losses, damages, costs and expenses and/or any proceedings arising thereof